Customer Service Help with your Bilmedie radio, questions and order status
Do you have questions, need help with your Bilmedie radio, or want to track an order? Our support team is ready to help quickly and professionally.
E-mail
info@carmediaeurope.com
Response time
We aim to reply as quickly as possible
Contact us
Fast reply
We aim to reply as quickly as possible.
Tip for faster help
Please include your order number and which Bilmedie radio/model you have, so we can help you faster.
Help & information
Here you’ll find information about returns, shipping, and order status at Bilmedie.
- Returns & warranty
- Shipping, delivery and order status
- Questions about your order or product
Bilmedie – fast support and honest service
We help you find the right solution and ensure your Bilmedie radio works as it should.
Frequently asked questions
How do I return an item?
Go to our returns page and follow the steps. Please have your order number ready to speed things up.
How do I reset my radio?
Find your model in the support center and follow the reset guide. If you’re unsure about your model/version,
contact us with your order number.
When will my order be shipped?
You’ll receive an email confirmation with tracking once your order has shipped. Please also see our shipping page.
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